Wireframe #5 Results

Our fifth wireframe test focused on our Classes & Events section. Fifty-two percent of beta testers completed the task. You can see the larger version of each wireframe by clicking on the image.

For our new Classes & Events section, we wanted to create an easily searchable and readable listing of events and offer a calendar view within the website itself, instead of linking to our third-party event management system's calendar display. We also wanted to promote various types of classes and events and provide avenues for viewing only technology classes or only library events.

We presented four scenarios to the testers:

  1. You heard the library offers classes for Adobe products and you want to find all the Photoshop classes. Where would you search Classes & Events using the keyword "photoshop?"
  2. Reviewing the "photoshop" keyword search results, you would like to register for the Photoshop Level 1 class on December 6th. Where would you go on the page to register?
  3. Where would you switch to a calendar view of your search results?
  4. Where would you go to learn more about the Online Class Photoshop Level 1 on December 8th?

We also asked the testers four questions once they completed the wireframe test:

  1. If you could move one item on this page, what would you move, and where? Please indicate which wireframe you are referring to (A, B, and/or C) in your response. They are listed above for your reference.
  2. What features are missing? Please indicate which wireframe you are referring to (A, B, and/or C) in your response. They are listed above for your reference.
  3. What would you change? Please indicate which wireframe you are referring to (A, B, and/or C) in your response. They are listed above for your reference.
  4. Please share any additional feedback you have on any of the wireframes.

Testers were provided the wireframe of the Classes & Events default page for the first scenario.

The focus of the first scenario was the location of the search tools on the Classes & Events section. Ninety-six percent of testers chose options where they could directly (50%) or indirectly (46%) search for a Photoshop class or event. The 50% who were directly successful chose the keyword search box in the search filters for Classes & Events. The 46% who indicated a location in the wireframe that was indirectly successful chose various avenues, with 25% clicking the main search bar in the header. The website search would also return classes and events. Sixteen percent chose Classes & Events in the header navigation, and 5% chose the Technology Events promotion.

Help Home Search

For the second scenario, testers were provided a wireframe of the search results page with results related to their Photoshop search. We wanted to test finding an entry in the search results and the location of the "Register" button. Eighty-eight percent of testers made selections that would directly or indirectly lead them to registering for the Photoshop Level 1 class on December 6th. The majority, 85%, made selections that were directly successful, with 83% choosing the "Register" button and 2% choosing the linked title of the event. The selection made by the remaining 3% we consider indirectly successful as they chose Classes & Events from the top navigation.

Help Home Search

For the third scenario, testers were provided the same search results wireframe and asked to switch to a calendar view of the results. This scenario met with the most direct success of all the scenarios, with 93% of testers choosing the Calendar View tab. There were a few comments in the open feedback about making the calendar view the default view for classes and event listings.

Help Home Search

Testers were provided the calendar view of their Photoshop search results for the fourth scenario. We wanted to test the ability to find a specific entry on the calendar, similar to the second scenario. We also wanted to verify the behavior of clicking or tapping the class to learn more about it. Eighty-six percent of testers correctly identified the "Online Class: Photoshop Level 1" being held on December 8th.

Help Home Search

Feedback was positive overall. Sixty-two percent of testers responded to at least one of the questions listed after the wireframe test was completed. We are still analyzing the comments and plan to conduct a test of updated Classes & Events wireframes next week.